ELDERLY CARE UNIT "CHRYSANTHIO"
- Agency: "AETOS The public limited INDUSTRIAL COMMERCIAL AND TRANSPORT COMPANY"
- Establishment License:
- Operating License:
Preamble Introduction
The public limited company with the name "AETOS SOCIETE ANONYME INDUSTRIAL COMMERCIAL AND TRANSPORTATION COMPANY", with the distinctive title "" EAGLE S.A. ", with VAT number 800395204 - Tax Office of Drama and with headquarters in the Industrial Area of Drama Municipality of Drama regional unity Drama (hereinafter "the body -the agency" will operate a standard and modern care unit for the elderly ( E.C.U. ), with the distinctive title "CHRYSANTHEIO Elderly Care Center",for the housing of which he erected a super modern building complex, with a total area of 6,464.62 sq.m., in a privately owned stadium with a total area of 68,100 sq.m. , located at the farm of Petrousa, Municipality of Prosotsani, Prefecture of Drama, Eastern Macedonia and Thrace Region, Greece at the foot of Mountain Falakro. The building facilities of E.C.U. include: a) main building (Building K - Living Units A’ and B’), b) a utility building of functions (Building K1), c) a complex of ten (10) independent residences and one (1) utility building of functions (Building K2 - Living Unit C’) and a complex of five (5) independent houses and one (1) building of communal functions (Building K3 - Living Unit D’).
This Regulation lays down rules for the lawful and orderly operation of , E.C.U. with the aim of ensuring to the tenants the quality, decent and safe living, to which they are entitled.
CHAPTER A
PURPOSE - BENEFICIARIES
Article 1
Purpose - Objectives
- The care unit for the elderly, "Chrysantheio Center for the Care of the Elderly", aims at housing, quality living, medical care and in general the care of its residents. In particular, the E.C.U. ensures to its inhabitants:
- a) Healthy, comfortable and safe accommodation, adapted to the needs of each category.
- b) The healthy and adequate nutrition, depending on the state of health of everyone, with the correct and quality materials and instructions, as the case may be, of the Pathologist or General Practitioner or Nutritionist and the Scientific Director of the E.C.U.
- c) Their individual care and cleanliness, as the case may be, as well as the cleanliness of the premises of the Unit.
- d) Medical supervision, nursing care and temporary hospitalization and medication. The hospitalization will be limited to the simple cases that can be treated in the E.C.U. . For any other case, the hospitalization will be limited to the early diagnosis of the disease and the care for the timely admission to the appropriate Nursing Institution.
- e) Physiotherapy with the application of physiotherapy or kinesiotherapy methods.
- f) The possibility of accomplishing their religious and spiritual needs, if they wish and their physical condition allows, as well as their participation in other cultural and artistic events.
- g) The possibility of self-service and self-protection by taking appropriate facilitation measures (handles, handrails, simple and special sticks, wheelchairs, walkers, etc.).
- h) The value, respect and interest owed to the human person.
- i) Offer and facilitation of employment, with entertainment, psychological support, music therapy, occupational therapy, etc. depending on the case, age and condition of the tenant.
- The goals of the organization are the best possible support for the elderly -seniors and ensuring a dignified, safe and healthy living.
Article 2
Beneficiaries of integration
The right to submit an application to join the E.C.U. have: a) in the Living Units A and B (which are housed in the Main Building, Building K) retirees of senior age (ie ≥ 67 years) and b) in the Living Units C and D ( which are housed in the complexes of independent residences, Building K2 and Building K3 respectively) generally retired, in both cases regardless of gender, race, ethnic origin, religion, beliefs. Excluded are those who suffer from infectious or contagious diseases or mental illnesses (and mild) or mental retardation or incurable diseases (eg dementia of any kind) or can not (at the time of application) self-serve.
Article 3
Conditions and process of E.C.U. joining
- The person interested in joining the E.C.U.. submits to the institution an application for membership, accompanied by the following supporting documents: a) a copy of his identity card or a valid passport (or other equivalent document, according to the current legislation), b) a certificate of marital status, c) hematological examinations and chest x-ray certificate , d) psychiatric assessment and opinion that he does not suffer from a psychiatric illness and is mentally and psychic healthy, as well as the opinion of a dermatologist that he does not suffer from a contagious disease and e) statement of knowledge and acceptance of the operating conditions of the E.C.U. The applicant for accession in Living Unit A or Living Unit B of E.C.U. must, in addition, submit the following supporting documents: i) a copy of the income tax declaration and tax return of the last tax year, in case there is no obligation for submission of a tax declaration, to present a certificate from the relevant Tax Office. and (ii) a copy of Form E9 (the document of the assets condition) and any other document showing the assets, otherwise a declaration that he has no assets;.and (iii) where appropriate, a copy of bank account (s) or a statement of non - existence of bank deposits may be requested.
- The application and the supporting documents of the previous paragraph are checked by a three-member committee, in which the respective Director of the Unit participates, while the other two (2) members are appointed by the Board of directors at the beginning of each year. The Committee of the previous paragraph gives an opinion to the Board of the institution on the acceptance or rejection of the application,the expression of opinion of the committee is not binding on the Board, which is solely responsible for taking the relevant decision.
- The Board of Directors of the body decides at its discretion on the acceptance or rejection of the application within a reasonable time. The decision of the Board of Directors is preceded by: a) the recommendation of the Committee of paragraph 2 of this article and b) personal interview of the applicant - interested person to the Board of Directors, who is called for this in any appropriate way (sending email, phone, etc.) two (2) at least days before.
- The Board of Directors rejects the application in case of non-submission, without reason, of any of the supporting documents of paragraph 1 or non-compliance with this Regulation or unjustified refusal of the interested party to attend the interview.
- Applications of interested parties for their accession in the Living Unit A or B are checked and judged based on their annual income and their general financial situation and after taking into account their marital status. The applicant is preceded who is, in relation to other interested parties to join the specific living units, in a weaker financial situation and lacks children able to care for him.
- The membership in E.C.U. comes with the signing of the relevant contract, which defines the due consideration-allowance? due on a case by case basis and includes a responsible statement of knowledge and acceptance of all the terms and rules of operation of the E.C.U.
Article 4
Facilities
The building facilities of the Elderly Care Unit E.C.U. include:
- A) Central building of 4,404.83 sq.m. (Building K, Living Units A and B), consisting of: i) a ground floor of 2,346.24 sq.m. (Living Unit A), which includes eighteen (18) apartments for the elderly, with an area of 35 sq.m. each, divided into two contiguous wings east and west of the central core of the building, which has a spacious reception area, living area for all occupants of the building, restaurant with kitchen (brewery) and storage of goods, event space - cinema and two spaces for religious services, ii) A floor area 2,058.59 sq.m. (Living Unit B), which includes twenty-two (22) apartments for the elderly, 35 sq.m. each, while in the central core of the floor there is an open library, the head office, administration office, social worker office, pharmacy, physiotherapy room, treatment chamber, doctor's office, dormitories and staff locker rooms, linen room and wheelchair storage and ii) basement of 1185.70 sq.m. , which includes the engine room and all auxiliary spaces to serve the unit.
- B) Public utility building (building K1), which is developed on two floors, on the ground floor with an area of 919.89 sq.m., intended for main uses and basement, with an area of 896.50 sq.m., in which the auxiliary uses are placed. On the ground floor are the restaurant - cafe, which will serve both E.C.U. residents and visitors, the reception for sports and treatment areas (hairdresser, massage, sauna, jacuzzi and gym), while adjacent to this area is located the communal pool, which has direct expansion in the surrounding area and direct connection through it to the restaurant.
- C) Complex of ten (10) independent houses and one (1) building of communal functions, with a total area of 835.61 sq.m. (Building K2, living Unit C). Each house has a net are of 70 sq.m. and includes a bedroom, a living room, kitchen, dining area and a WC, specially designed to serve people with disabilities. The building of communal functions, intended for the users of the said complex, consists of ground floor and basement, with an area of 54.91 sq.m. each.
- D) A complex of five (5) independent houses and one (1) building of communal functions, with a total area of 604.19 sq.m. (Building K3 - Living Unit D). Each house has a net area of 100 sq.m. and includes two bedrooms, a living room, kitchen and dining area and two WCs, one of which is specially designed to serve people with disabilities. The building of communal functions, intended for the users of the said complex, consists of ground floor and basement, with an area of 59.25 sq.m. each.
Article 5
E.C.U facilities
- The services provided from E.C.U concern:
- a) housing in the agreed area of the Unit ( to wit apartment of the main building or an autonomous residence of 70 sq.m. building K2 or an autonomous residence of 100 sq.m. building K3),
- b) feeding of the tenant (adequate and healthy nutrition, proportional to the needs of each, as determined by experts, Doctor or nutritionist),
- c) medical care and nursing care, if required. The E.C.U offers nursing and medical care only in simple cases of illness to its occupants. In any other emergency or in case of deterioration of the tenant's health condition, he/she is admitted to the hospital, after informing his relatives. In case of transport to a hospital, the relatives are obliged to take full care of him / her, as well as his / her expenses (surgery expenses, exclusive nurses, medical equipment, etc.), during his / her stay in the hospital, clinic etc.
- d) psychological support for elderly residents and, if necessary, their families,
- e) psychosocial support,
- f) occupational therapy - creative employment, both inside and outside the E.C.U ., with various activities (such as cooking, gardening, music, etc.), with the aim of stimulating the self-esteem of the elderly,
- g) music therapy,
- h) physiotherapy to maintain and / or improve their mobility and general physical condition of the elderly, with the aim of promoting autonomy.
- i) gentle exercise, either in the gym or in the pool of E.C.U, especially through group programs, aiming at the physical and mental well-being of the elderly,
- j) organization of various activities (artistic, cultural, recreational, etc.) with the participation of the residents, if each of them wishes it, for the mental empowerment, the social integration, the avoidance of distancing - marginalization and the institutionalization of the elderly and the strengthening of self-reliance. to satisfy the right of every elderly person to a quality and dignified life, which is the main goal and concern of the E.C.U.
- k) Care for the spiritual life of the tenants. E.C.U. has a library of quality books, thus enabling its residents to read, which, according to scientific studies, helps to reduce stress in old age, improve sleep quality and strengthen memory,
- l) cleanliness of common areas and cleanliness of independent houses (buildings K2 and K3, Dwelling Units C and D respectively).
- The E.C.U. . does not provide cleaning services of the individual living space to the tenants of the Living Units A’ and B’, except at an additional charge to the tenant.
Article 6
Obligations of tenants - Restrictions
- A. Each tenant is obliged to:
- To fulfill on time and adequately its financial obligations to the institution, namely: a) to pay, within the first ten days of each month, the agreed, as the case may be, monthly contribution for its housing and the provision by the E.C.UI of the agreed fixed (use of housing and provision of services), as specified in the relevant contract with the institution and in this Regulation and b) to pay the respective price for the provision of goods and services, which are not included in the agreed benefits and services.
- To respect the terms and conditions governing the operation of the E.C.U and comply with the obligations and restrictions arising from his/her contract with the institution, the Rules of Operation (as applicable) and applicable law.
- To respect the living principles of the E.C.U., in order to achieve the peaceful and harmonious coexistence of the occupants, which is a precondition for a peaceful life.
- To behave to the other tenants and E.C.U. staff with decency and courtesy.
- To take care of the cleanliness and order of their individual living space. This obligation concerns the tenants in the Living Units A and B, while the occupants of the other Living Units (C and D) have this obligation only if they declare that they wish to take care of the cleanliness and order of their residence themselves. , as the specific services for these tenants are included in the consideration paid to the institution.
- To collaborate fully with the recommendations of the doctors of the E.C.U. in terms of the implementation of the individual treatment program.
- To undergo any laboratory examinations deemed necessary by the E.C.U Physician (s) to diagnose or monitor the progress of his or her health.
- To inform in a timely and competent manner about his/her departure from the Unit, the possible overnight stay outside it, as well as about his/her return, and to sign each provided form per case.
- To inform about his/her final departure from E.C.U at least thirty (30) days ago.
- To take care of his/her pet if he/she have one(cleanliness, food, etc.) and make sure that the pet does not disturb or cause problems to other occupants or staff or third parties visiting the E.C.U provided that it has the right to keep a pet in his /her place of residence.
- B. The tenant is not allowed bu the E.C.U:
- a. To receive guests during quiet hours or outside the time provided by the E.C.U, as determined by the Management. This restriction concerns the occupants of the A and B Living Units and does not apply to the occupants of the other accommodation units C and D), provided that the latter ensure at all times that the function of ECU is not disturbed and the quiet of its occupants.
b. To host another person (relative, friend, etc.) overnight in his / her place of residence. This prohibition concerns the occupants of the Living Units A and B and does not apply to the occupants of the other living units (C and D), provided that the latter obtain prior written permission from the manager of ECU
- To commit acts of harassment, of any kind (physical, emotional, sexual) or abuse of staff members or other occupants, as well as the act of any form of violent behavior.
- To perform personal activities that endanger oneself or the life, physical integrity and / or psychological condition of other E.C.U residents or E.C.U staff members.
- To provide any kind of tip to E.C.U employees
- To smoke in any interior place of the E.C.U., either individual or in a shared area. The same obligation, without discrimination, is applied by the guests of the tenant (relatives, third parties, etc.).
- To use alcohol or other addictive substances.
- To bring a pet to the individual residency. This prohibition applies to occupants of the A and B Living Units and does not apply to occupants of other accommodation (units C and D), provided that the latter have previously obtained written permission from the ECU Manager. In every case and without exception, pets are not allowed inside the ECU common areas
- C.
- When the interested person entering in E.C.U.there will be a trial period of one month. If the tenant is unable to adapt to the space, the program and the operating terms of E.C.U.then he/her is moved away from it.
- The ECU Management reserves the right, if there is a compelling reason (related to the safety or life or physical integrity of the same or a third person), to inspect the occupant 's personal belongings at the time of admission and at intervals for any sharp objects or hazardous materials, which may endanger the safety or life or physical integrity of himself or of other occupants or staff of the ECU or any third person
- The institution has the right to unilaterally terminate the contract and remove the tenant, in any case for serious reasons (eg, due to violation of the terms and conditions of operation of the Unit, living principles, such as inappropriate behavior towards another tenant or staff, etc.).
Article 7
Unit Staffing
- παροχή υπηρεσιών στους ενοίκους (π.χ. γεροντολόγο).
The ECU will be staffed with the staff provided for in the current legislation, and in addition to this, it will have staff (employees with employment contract and / or external collaborators), which is necessary for the high provision of services to tenants ( eg gerontologist) acording to the discretion of the Management of the institution
- The staff of the Unit is divided into: a) scientific, b) nursing, c) administrative and d) auxiliary (eg cleaning).
- The custody of all E.C.U .. facilities (to wit living quarters, common areas, etc.), 24 hours a day, will be assigned to a private security company, under a relevant contract.
- The E.C.U. Personnel is headed by the Director of the E.C.U., who will be appointed by the Board of the institution.
Article 8
Staff obligations - Limitations
- Α. Every employee owes:
- To follow precisely the Internal Regulations of the E.C.U .. and the decisions of the Board. Of the body
- To comply with the orders, instructions (general and special) and suggestions of the Director and the Scientific Director (in matters of his jurisdiction).
- To observe his working hours, which are determined according to the needs of the E.C.U .. and in compliance with the provisions of the labor legislation. The arrival time of the staff and their departure is under the control of the Management. Withdrawal of an employee from his job, before the end of his working hours, can be done only with the permission of the Management, which is recorded in the diary (presentation) of the staff.
- In the case of any insurmountable obstacle (illness, etc.) due to which the employee is unable to come to work, he is obliged to notify his Hierarchical Supervisor or the E.C.U. Management in a timely manner. He is also obliged to provide the necessary justifications.
- To ensure the quality of the provided services.
- To respect the personality, particularities, needs and desires of the tenants (wherever is necessary). Not to discriminate against the elderly, but to provide to everyone all possible care. To show willingness, kindness, patience, tolerance and goodness, towards the residents and their guests and to treat them with understanding, affection and kindness.
- To have a decent appearance, as determined by the management of the institution.
- To avoid the deterioration of the facilities and materials, as well as to protect and maintain in clean and good condition the premises of E.C.U...
- To provide a feeling of security and tranquility to the residents and to ensure the existence of a pleasant atmosphere in their daily lives.
- To monitor and implement the scientific and financial decisions concerning the E.C.U .. and the institution in general.
- To respect hiscolleagues, the hierarchy in the E.C.U .. and to observe all the terms and rules deriving not only from his contract with the institution and the Internal Rules of Operation, but also from the philosophy and principles of the institution.
- To attend the educational programs assigned to him.
- To inform the Management in writing of his intention to terminate the cooperation with the E.C.U .., at least one month before his departure, unless the current legislation provides for a longer period.
- Β. Restrictions - Prohibitions
The employee at E.C.U.not allowed:
- To use alcohol and other addictive substances.
- To smoke indoors at the E.C.U.
- To receive a tip or gift, from occupants or relatives or visitors.
- To seek in any other disguised way remuneration in cash or other items in exchange for alleged services provided.
- Criticize or comment on the tenants or their colleagues or third persons, as well as the orders of the administration, the Management and his/her Supervisors.
- To accept for safekeeping items or money or valuables of the tenants.
Article 9
Working hours and staff groups
The employment of employees is on a rotating schedule on a 24-hour basis. Their employment relationship with the institution is governed by the provisions of labor law, as always it applies.
Article 10
Staff duties by specialty
DIRECTOR OF E.C.U.
- The Director of E.C.U ., is appointed by decision of the Board of Directors of the Agency and is authorized to direct the services of E.C.U. and to oversee its good and seamless operation,to represent it vis-.-vis third parties and to act any management act related to its purpose and object, within the limits provided by the relevant decision of the Board of Directors. He /she is accountable to the Board of Directors for the management of E.C.U. informing the President and the members about the progress of these cases, in writing and orally and undertakes the execution of its decisions.
- He is in charge and has the superior supervision and management of all the services of the E.C.U. and any employee belonging to it. Controls and directs all staff to perform their duties. Makes decisions at his/her discretion (fair judgment), as well as appropriate measures for the smooth operation of the E.C.U.
- It must always act in accordance with the Laws, and execute the decisions of the Board. of the institution.
- Recommends to the Board. of the institution the initiation of disciplinary proceedings against employees of E.C.U. for their offenses and if there have been two previous attempts to persuade the relevant employees.
- He/she Signs E.C.U. incoming and outgoing mail and supervises the keeping of the book of Protocol.
- Undertakes the management of day-to-day staff issues and the solution of problems related to the normal function of the E.CU.(observance of working hours, permits, change of shift requests, supervision for the implementation of duties and tasks, of all departments, etc.).
- Keeps Personal Personnel Files. Collaborates with the Scientific Director, the Physician or General Practitioner and the Scientific Team.
- Compiles a monthly work program for all staff. He/she submits the program of scientific staff to the E.C.U. Scientific Director for approval.
- Undertakes the E.C.U.supplies on a weekly basis to cover needs of all sectors. Checks the storage of food, detergents, pharmaceuticals and other materials on a weekly basis.
- Undertakes the financial management of E.C.U. with the maintenance and management of a monthly fund and cooperates with the Board for all kinds of financial issues of the institution to which he/she is accountable.
- Receives all kinds of consumables, food, pharmaceutical, sanitary material, etc.
- Plans the necessary procedures for the maintenance and proper operation of the E.C.U.
- Undertakes the exploration of the educational needs of the staff, in collaboration with the Scientific Director of the E.C.U. and suggests the conduct of training for the acquisition of skills of the staff.
- He is responsible for ensuring the quality of the provided services, in collaboration with the Scientific Director.
- Supervises the observance of all books, documents, etc., which the EU must have according to the law.
SCIENTIFIC DIRECTOR OF E.C.U.
- The Scientific Director has the scientific supervision of the E.C.U .. Appointed by decision of the Board. of the body and his/her specialty is a prerequisite for the operation of the E.C.U.
- Carries out supervision of the operation of the E.C.U ..,( only scientifically). In collaboration with the Director of E.C.U . They design and implement training programs for scientific staff and other staff. Organize and evaluate issues concerning tenants, scientific staff and operating procedures to ensure a high level of quality of provided services.
- The Scientific Director has the responsibility of coordinating the Scientific Team, as well as the responsibility of its organization and operation.
- Finalizes and supervises the scientific operating program of the E.C.U., as well as the individual treatment programs of the tenants, prepared by the Scientific Team. He/she is responsible for the implementation of these programs in cooperation with the Management.
- Suggests for approval to the respective competent services all the information that may be requested.
- Approves the diet and meal plan of the tenants.
- He/her has the responsibility of signing the incoming and outgoing scientific documents of the E.C.U .., of which the Director signs them as an informant, as they will be registered with a protocol number, like the other documents of the E.C.U.
- Informs about the progress of any implemented programs,applicable in the E.C.U .., and cooperates and informs the Director on issues related to its field.
- Executes the Decisions of the Board of the institution, refers to it and suggests it at his/her scientific discretion. Collaborates with the Management to ensure the good, safe and smooth operation of the unit.
- His area of responsibility is the observance of hygiene rules and technical safety issues (in collaboration with the E.C.U. Safety Technician for technical issues).
- Supervises the work of the scientific team of E.C.U .. (physician or General Practitioner of the Unit and other specialties, psychologist, nurses, social worker, physiotherapist, etc.) and gives instructions and directions, which must be followed exactly.
- He/she supervises the health professionals who will be at the E.C.U. in collaboration with the Management, during their presence in it
SCIENTFIC RESPONSIBLE - Officer
- The Scientific Officer of the E.C.U. is reported and is recommended to the Scientific Director and to the Director of the E.C.U. for the issues of his competence as well as his work.
- The Scientific officer may also be Scientific Director of the E.C.U., as long as he meets the appropriate conditions according to the current legislation.
DOCTOR PATHOLOGIST or GENERAL DOCTOR
The duties and obligations of the Doctor (Pathologist or General Practitioner) include:
- Examination, prescribing, and treatment of the pathological problems of the elderly of the E.C.U.
- Daily medical visit to the E.C.U. or exceptionally whenever deemed necessary.
- Telephone support with instructions in case of an emergency pathological problem of the tenant and / or emergency attendance, if there is a need and has been called to it.
- The cooperation and simultaneous information of the Scientific Director and the Director for the course of the health of the tenants, as well as for the planning and conducting of the necessary medical examinations.
- The creation of a medical file of the tenants.
- Coordinating and controlling the work of the nursing team and providing instructions to them.
- The referral of a tenant for transport to a hospital, whenever this is deemed necessary with the provision of a corresponding medical referral, with the approval of the Scientific Director. Also, he must be informed by the Nursing Institutions about the course of the hospitalized resident of the unit.
- The report to the Scientific Director and the Management of the Center for his work.
- The suggestions to the Scientific Director and the Management of the E.C.U. for any referral of the occupant of the unit to another medical specialty.
- Responsibility for the safekeeping and management of records as defined by the Personal Data Protection Authority and medical confidentiality.
PSYCHOLOGIST
The psychologist is a permanent member of the Scientific Team of the E.C.U. and has mainly, the following duties and obligations:
- Provides psychological tests to assess the mental and emotional functions of the occupants.
- Designs individual and group programs for tenants.
- Observes and evaluates clinically the behaviors of the tenants, while undertaking actions and submitting proposals to ensure and improve the quality of provided services
- Participates in the design, implementation and monitoring of Individual Programs for the elderly.
- Undertakes psychological support for the elderly and the development of interventions and activities for crisis management, stress management, restoration of specific activities and functions, improvement of interpersonal relationships, conflict management and any behavioral changes. These interventions are done individually or in groups.
- Provides counseling support to the family environment of elderly residents.
- Participates in the design and implementation of information and awareness-raising interventions on issues related to the elderly.
- Participates in scientific conferences, lectures and research programs.
- Collaborates with the Director and the Scientific Director.
- He reports on his work to the Scientific Director and the Management of the E.C.U...
- He is responsible for the storage and management of the relevant records in accordance with the provisions of the Personal Data Protection Authority and medical confidentiality.
SOCIAL WORKER
The Social Worker is a permanent member of the Scientific Team and has in particular the following duties and responsibilities:
- He is responsible for obtaining social and family history.
- Evaluates the gravity of the case and prioritizes the needs of the elderly in collaboration with other specialties.
- Participates in the design, organization and implementation of the treatment plan.
- Provides support assistance at the critical stage of adaptation to the E.C.U. and further counseling and social support to the elderly residents.
- Provides assistance in social and welfare insurance matters (for instance takes care of the issuance or re-issuance of personal documents of the tenants, whenever the need arises).
- He is responsible for the interconnection of the E.C.U. with the Community, with public and private services and bodies. For the interconnection of the Unit,it precedes, the application of the method of social research
- Organizes entertainment events (visits to museums, archeological sites, walks, excursions, music events, etc.).
- Participates in scientific conferences, lectures and research programs.
- Organizes events and activities in collaboration with local agencies and undertakes the socialization of residents to strengthen their social contacts and relationships with the local community.
- Participates in the organization of a network of volunteers and supporters of the E.C.U. project, in collaboration with the Scientific Director and the Director.
- Collaborates with the Management and the Scientific Officer and submits a project report to them on a monthly basis.
- He/she is responsible for the safekeeping and management of the relevant records, in accordance with the provisions of the Personal Data Protection Authority and medical confidentiality.
PHYSICAL THERAPIST
The Physiotherapist is a permanent member of the Scientific Team and has mainly the following duties and responsibilities:
- Carries out an extensive physical examination and evaluation of the elderly resident with the means and methods included in the physiotherapy examination.
- Undertakes the formation of prognosis and rehabilitation plan of the elderly tenants.
- Implements therapeutic protocols and programs of physiotherapy intervention and rehabilitation.
- He/her provides advises in the context of his/her training and decides on referral to other health professionals with the consent of the Scientific Director, the Director and the Physician.
- Defines the results / goals of the physiotherapy intervention.
- Provides recommendations for self-management of older residents.
- Provides postoperative care.
- Maintains detailed patient records in a predefined format and is responsible for their keeping and management, in accordance with the provisions of the Personal Data Protection Authority and medical confidentiality.
- Involves tenants in matters of exercise and development of their individual skills through outdoor activities.
- Submits a detailed treatment plan for each E.C.U. tenant and records sessions and progress in a Physiotherapist diary.
- Gathers information necessary for diagnosis and rehabilitation from different sources (eg diagnostic imaging, discussion with members of the health professional team or with relatives of the beneficiaries).
- Participates in the setting up of Individual Therapeutic Programs.
- He/she treats various musculoskeletal problems (gait deficits, poor posture, arthritis, etc.).
- He/she mobilizes the elderly residents and contributes to the improvement of their mobility and balancing ability and generally in their physical condition.
- Participates in scientific conferences, lectures and research programs.
- Completes physiotherapy assessments to identify deficits in the physical condition of the elderly of the unit.
- Collaborates with the Scientific Officer and the Management and submits a monthly project report to him.
- Plans individual and group training programs for the residents of the Unit.
- He reports on his work to the Scientific Director and the Director of the E.C.U.
- He is responsible for the keeping and management of the records in accordance with the provisions of the Personal Data Protection Authority and medical confidentiality.
ADMINISTRATIVE STAFF
- Collaborate and execute the orders of the Management. Particularly:
- They are responsible for the reception and provide information about the operation of the E.C.U and the procedures followed by the interested persons for their membership in it.
- They investigate the existence of a specific tenant request and fill in the special form for admission to the E.C.U.
- They keep an electronic and printed file with the meetings that have taken place in the E.C.U .. and with the requests that have been submitted.
- Undertake any external tasks of an administrative nature that may arise.
- They undertake the secretarial support of the E.C.U.
- They are responsible for archiving documents and keeping protocols.
- They are responsible for recording damaged items of equipment and clothing.
HEAD OF NURSES
The Head of Nursing is a permanent member of the Scientific Team and has in particular the following duties:
- It has the overall supervision of the nurses and takes care of maintaining the quality of the provided services.
- Coordinates the Nursing Teams.
- He/she is responsible for the optimal treatment and care of the tenants and for the proper and uninterrupted operation of the nursing service.
- He is generally responsible for the regulation of the hospitalization, in consultation with the Management and has the obligation to ensure the exact execution of the doctor's instructions regarding the hospitalization, the diet and in general the treatment of the tenants.
- Informs the Physician or General Practitioner, the Scientific Director and the Director about the course of the tenants, as well as about any other issue related to the nursing service.
- He keeps a book of medical prescriptions, which he makes sure is always signed by the respective doctors.
- Undertakes the escort of elderly tenants in scheduled examinations or in extraordinary transportation, in cooperation and with the permission of the Scientific Director and the Director.
- He is responsible for the pharmacy of the Unit, regarding the storage, distribution, control of medicines and their receipt and keeps the necessary books of their import and export.
- Takes care of the monthly prescription of medication of E.C.U. residents. (but also the emergency) to the respective insurance company in collaboration with the Physician or General Practitioner. It also undertakes the preparation of the daily medication of the tenants.
- Undertakes the coordination and planning of all necessary examinations.
- Keeps and updates the medical file of each tenant, the medication records and ensures the observance of the instructions given by the competent doctors.
- In case of emergency, it informs as a matter of priority the Pathologist or General Practitioner, the Scientific Director and the Management.
- Collaborates with the Management and the Scientific Director and submits to them on a monthly basis a report of his work.
- Reports for his work to the Scientific Director and the Management of the Unit.
NURSES
- They are responsible for the administration of the recommended drugs, as well as for the execution of each nursing operation. Collaborate with physicians to treat and manage any side effects from the administered drugs.
- They take care of the optimal treatment and care of the tenants and contribute to the proper functioning of the nursing service.
- They inform the Head of Nursing, the Director, the Scientific Director and the doctor about any physical health problems or changes in the behavior of the elderly resident and carry out all the necessary examinations in collaboration with the General Practitioner inside and outside the Unit.
- They undertake, if necessary, the escort of the elderly to hospitals, insurance funds, etc., for the performance of scheduled medical examinations or extraordinary ones.
- They participate in the Nurses Team, whenever it is convened by the Head of Nurses, in order to be informed about issues related to nursing care.
- They assess, in collaboration with the other members of the Scientific Team, the living conditions and needs of the tenants: nutrition, level of self-care, social relationships.
- They care about the safety of E.C.U. seniors, as well as keeping quiet hours to avoid problems.
- They report on their work to the Scientific Director and the Management.
- They participate in the baths, the personal hygiene of the tenants, the feeding and the personal cleaning, if required.
GENERAL DUTIES ASSISTANT STAFF
- Employees as General Duty staff of the E.C.U. (hereinafter GD) are responsible for the ongoing care of the tenants, providing consistent assistance to nurses. They are obliged to be informed and to inform the Management about any issue that may arise in relation to the elderly. Due to rolling hours, they are also required to note or report any event either to the tenants or the E.C.U. throughout their shift, both orally and through the Book of Accountability.
- They inform the Management, the Scientific Director, the Pathologist or General Practitioner and the Head of Nurses, for any problems or changes in the behavior of the resident elderly person and follow their instructions.
- They take care of the safety of the elderly, as well as the observance of the hours of common silence in order to avoid problems.
- They accompany, if and whenever there is a need, the transport of the elderly to hospitals or external doctors.
- They take care of the cleanliness of the common areas of E.C.U. and independent dwellings, as well as for the observance of the hygiene standards, as responsible for the observance of the instructions of the Director regarding the ensuring of the hygiene rules that the ECU must observe (clean floors, balconies, environment, washing machines, etc.).
- They participate with the nurses in the nursing care, whenever requested.
- They are responsible for storing cleaning items in a special area, which is not accessible to the elderly.
- They report on their work to the Scientific Director and the Management of the Center.
AUXILIARY STAFF: COOK
- He/she is responsible for the preparation and cooking of specified meals of the tenants, as well as for the coverage of their individual feeding needs.
- He/she is responsible for the proper management and proper storage of food.
- He/she is responsible for the cleanliness of the kitchen, food storage and refrigerators.
- Collaborates with the doctor and the Head of Nursing and Scientific Director for the special nutritional needs of the elderly of the E.C.U.
- He is responsible for the correct receipt and recording of supplies and materials, for the preparation of meals and informing the Management in order to supply them.
- Refers to the Scientific Director and the Management of the Unit.
Article 11
Disciplinary offenses and penalties
Disciplinary misconduct of employees are:
- The derogation from this Regulation and the non-fulfillment or improper fulfillment of the obligations deriving from their individual contract with the institution and from the current legislation (for instance non-faithful observance of the schedule).
- The lack of confidentiality.
- Residents' exposure to risk.
- The finding of moral misconduct or improper behavior to the tenants or their Supervisors or other employees of the E.C.U.
- Any action by the employee that endangers the smooth operation of the E.C.U.
- Any violent action or insult to a tenant or other employee or third person.
- Breach of duty under the Penal Code or other special criminal laws.
- Violation of the principle of impartiality.
- The indecent behavior within the E.C.U. and beyond.
- Unjustified abstention from the performance of duties.
- Serious negligence as well as incomplete or untimely fulfillment of duty.
- Unauthorized intervention for or against a third person.
- Criticism of the actions of his superiors that is done publicly, in writing or orally, with deliberate use of inaccurate information or with obviously indecent expressions.
- The acceptance of any material favor or consideration coming from a person whose affairs are handled or will be handled in the performance of his official duties by the employee.
- Damage due to improper use or abandonment or illegal use of equipment and consumables belonging to the E.C.U.
Disciplinary misconduct is identified and investigated by the Unit Management, either ex officio or after a signed report of the affected person or his relatives. Responsible for the control of disciplinary offenses is the Director of E.C.U.. and responsible for determining the sentence is the Board of directors of the institution.
- The disciplinary penalties are:
- Α) Reprimand.
- Β) Written reprimand, signed by the Management and the employee, that he was informed.
- C) Fine (for material damage).
Serious offenses (use of force, violence, insults to sexual freedom, etc.) are, among other things, an important reason for termination of the employment contract, for which, in any case, the provisions of labor law apply.
UNIT’S FILE ORGANIZATION
Article 12
Individual file of the beneficiary
A Personal Record is kept for each tenant, which includes the following:
- Social History.
- Psychological assessment.
- Medical history.
- Nursing History.
- Physiotherapeutic evaluation.
- Evaluations of other possible specialties.
Article 13
Keeping Unit’s Books
1. ACCOUNTABILITY BOOK
The accountability book records everything that has happened during a shift, so that there is constant information for all staff, even those outside the shift. It is completed by the nurse, in the presence of all members of the shift. They are listed the names of the people who worked, the behavior of the tenants, nursing operations performed, any fluctuations in the mood and functionality of the tenant, etc. . Finally, any building or technical problems or anything else that arose during the shift are recorded. The account book is numbered and each page is signed by the Scientific Director and the Director of the E.C.U.
2. CALENDAR - DIERY E.C.U.
The E.C.U diary records all information related to its operation and individual activities, in detail by Social Security Registration Number( AMKA) of tenant, by specialty and by type of treatment, communication with external partners, hospitals, etc.
3. MEDICAL ORDERS BOOK
This book records every medical order given by doctors, even by telephone. In this case the order is recorded by the shift nurse. In any case, the medical order bears the seal of the doctor.
4. INDIVIDUAL MEDICAL FILE
It is informed by the nurses.
5. VISIT BOOK
The visit book is kept by the administrator of E.C.U. They are listed: The name of the visitor, the time of visit and departure, as well as personal items that the elderly person wish receive
6. ENTRY - EXIT BOOK OF TENANTS
This book records the departure and entry of the tenant from the E.C.U as well as the name of any person who undertakes the escort. This book is signed, in addition to the tenant and any accompanying person, by the Scientific Director or the Director of the Unit.
7. MAINTENANCE AND DAMAGE BOOK
The management records the maintenance and damage, the date of maintenance and damage and the person (natural or legal person) who undertook the maintenance or repair of the damage, etc.
8. PROTOCOL BOOK
In the protocol book, incoming and outgoing documents are recorded, which are sent and received either by mail, e-mail or fax.
Article 14
Other E.C.U files
Α) SAFETY TECHNIQUE NOTEBOOK
The security technician is obliged to record his observations, related to the safety of the buildings, on a monthly basis and to plan the restoration of the problems that occur in collaboration with the Management of the Center.
Β) TOTAL ARCHIVE
Observance of decisions, meal plans, old work plans, employment, Individual Program (Individual Tenant File) with a file of each specialty, such as medical, psychologist, etc. The file is kept electronically by each specialty, but also in a conventional form, in compliance with the requirements of the law and the General Regulation of Personal Data Protection.
Article 15
E.C.U promotion and publicity actions
- Holding meetings with relevant bodies, in order to exchange experiences regarding issues of organization and implementation of respective structures and to discuss common problems and difficulties.
- Publication of announcements for finding staff for the staffing of E.C.U.
- Cultivation of contacts with the Municipality, in the region of which the Unit is located, as well as in neighboring Municipalities. Informing and raising awareness of the Municipal Authority for the E.C.U. and their activities, its operating philosophy and their functional connection with the Local Community.
- Implementation of informative - training seminars for the staff.
- Creation of a separate website in the internet with the policy and philosophy of E.C.U., the services provided, the activities and in general of all those that govern its operation.
- Holding informative events with special emphasis on the elderly, psychiatric geriatrics and gerontology.
Article 16
Legal framework
The operation of the E.C.U is governed by the relevant ministerial decisions and the general legal framework for the Elderly Care Units, its operating license and the Internal Rules of Operation.
Article 17
Amendment of Internal Rules of Operation
This Regulation may be amended by decision of the Board. of the institution.